In rare circumstances, you may not be able to complete a purchase through our billing panel. Usually, this is because your Account Info is not accurate or up to date. Keeping your account information up to date is important to ensure that your invoices are correct. 

To update your account info, follow the steps below…


Navigate to the 'Account Details' Page

Click here to be taken to the Account Details page.


Update Your Account Info

Here, you can change important information in your Billing profile, such as: 

  • Email
  • First and Last Name
  • Preferred Language 
  • Billing Address
  • And more… 
    By changing your details in the Billing Panel, you are not updating your sign in details on panel logins for Web, Game, VPS, or Dedicated Server panels.

Save Your Changes